All items are made to order, which means each one is engraved specifically for your order.

The average production time is 3-5 work days.

Please allow an additional 2-7 days to deliver your package once the order is shipped.

Once the order is fulfilled and packaged, you will receive an email when the shipping label is created and the package is ready to ship. The email will include a link to track your order.

We want you to LOVE your Blessed Butterfly items!  In the unlikely event that you're not 100% satisfied with your item, let us know and we'll make it right!  Exchanges and returns are accepted within 30 days of order date.   Please see our  Returns and Refunds policy for details. 

Feel free to send an email to customercare@blessedbutterfly.com.  You will receive a reply from an actual person who's happy to answer your questions. We're here to help!